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The Home Furniture Outlet
On Display in Store
Some furniture pieces are displayed in our Phoenix showroom but are not available for immediate purchase. These items will be marked as “On display in store – available to order.” Delivery or pickup will follow the timelines and costs outlined below.
If a different variant (such as a size, color, or fabric) is on display, it will be labeled as “Variant on display in store.”
Processing Time
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Orders are typically processed within 1–3 business days (Monday–Friday) after payment is confirmed.
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Once processed, our team will contact you via phone to schedule delivery. If you don’t answer, we’ll leave a voicemail and send a text message.
Estimated Delivery Times
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Standard Delivery: 1–14 business days
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Large Furniture Deliveries: 7–15 business days (scheduled delivery via freight or our delivery team)
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Pickup Orders: Available within 1–3 business days after processing
Please note: Delivery times are estimates and may vary due to product availability, distance, weather, or carrier delays.
Shipping & Delivery Costs
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Local Delivery (Arizona): Starting at $50, with final pricing based on distance from warehouse and size of order
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Delivery + Assembly Service: Available for an additional charge, quoted at the time of purchase
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Pickup (Phoenix location): Free of charge
Delivery Requirements & Missed Deliveries
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Our team or carrier will call you to schedule delivery in advance.
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An adult (18+) must be present to receive and sign for delivery.
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If no adult is available, delivery cannot be completed and a redelivery fee may apply.
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Customers are responsible for ensuring items fit through doorways, staircases, and hallways.
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Please inspect items upon delivery and report any issues to our customer service team within 72 hours.
Where We Deliver
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We currently deliver to addresses within Arizona only.
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We do not deliver to:
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P.O. Boxes
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APO/FPO addresses
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Contact Information
For questions regarding delivery scheduling, shipping costs, or special arrangements, contact us:
The Home Furniture Outlet
4245 W Thomas Rd., Phoenix, AZ 85019
📧 thehomefurnitureoutlet@gmail.com
📞 Main Line: (480) 490-9618
📞 Service & Support: (602) 785-2000